Effective Date: July 17, 2026
1. Acceptance of Terms
Welcome to our website. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile services, and online ordering platform.
By accessing or using our website, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
2. Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to place an order through our website. By placing an order, you represent that you have the legal authority to enter into this agreement.
3. Online Ordering
All food orders are subject to product availability and acceptance by the restaurant.
We reserve the right to:
Refuse or cancel any order.
Limit quantities ordered.
Correct menu descriptions, pricing, or availability.
Discontinue menu items without notice.
Decline service where delivery is unavailable or unsafe.
An order confirmation indicates that we have received your order request. Acceptance occurs when we begin preparing your order.
4. Pricing
All prices are listed in U.S. dollars.
Prices, taxes, fees, promotions, and menu items are subject to change without prior notice.
Applicable Virginia sales tax and any delivery fees will be calculated during checkout.
5. Payment
Payment is due at the time an order is placed unless another payment method is expressly offered.
We accept approved payment methods displayed during checkout.
Payments are processed by secure third-party payment providers. We do not store complete payment card information.
6. Delivery
Delivery is available only within designated service areas.
Estimated delivery times are provided as a convenience and are not guaranteed.
Delivery times may be affected by:
Weather
Traffic
Road conditions
High order volume
Equipment issues
Events beyond our reasonable control
Customers are responsible for providing accurate delivery information.
If a customer cannot be reached or the delivery address is incorrect, additional charges may apply or the order may be canceled without refund, subject to our Refund and Return Policy.
7. Pickup Orders
Customers are responsible for arriving at the selected pickup time.
Orders not collected within a reasonable period may be discarded to maintain food safety and quality.
8. Cancellations and Refunds
Cancellation and refund requests are governed by our Refund and Return Policy.
Orders that have entered food preparation generally cannot be canceled.
Refunds are issued at the restaurant’s discretion in accordance with our published policy and applicable law.
9. Food Allergies
Our kitchen handles common allergens including:
Wheat
Dairy
Eggs
Soy
Tree nuts
Peanuts
Fish
Shellfish
Although we make reasonable efforts to accommodate allergy requests, we cannot guarantee that any menu item is free from cross-contact.
Customers with severe allergies should contact us before placing an order.
10. Nutritional Information
Any nutritional information provided is an estimate only.
Actual nutritional values may vary based on ingredient sourcing, preparation methods, and portion sizes.
11. User Accounts
If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts used fraudulently or in violation of these Terms.
12. Promotions and Coupons
Promotional offers:
Have no cash value unless required by law.
May not be combined unless expressly stated.
May expire without notice.
May be limited to participating locations.
May be canceled if fraud or abuse is suspected.
13. Acceptable Website Use
You agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software.
Interfere with website operations.
Scrape or copy website content without permission.
Use automated systems to place excessive orders.
14. Intellectual Property
All website content, including:
Logos
Branding
Graphics
Photographs
Menu descriptions
Text
Videos
Software
Website design
is owned by or licensed to the restaurant and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
15. Third-Party Services
Our website may integrate with third-party providers, including:
Payment processors
Delivery platforms
Mapping services
Analytics providers
Social media platforms
We are not responsible for the content, security, or practices of third-party services.
16. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free operation of the website.
17. Limitation of Liability
To the fullest extent permitted by law, the restaurant and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to:
Website use
Online ordering
Delivery delays
Service interruptions
Technical errors
Third-party services
Nothing in these Terms limits liability that cannot legally be excluded under applicable law.
18. Indemnification
You agree to indemnify and hold harmless the restaurant, its owners, employees, and affiliates from claims, damages, liabilities, losses, and expenses arising from:
Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws or the rights of others.
19. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
20. Dispute Resolution
The parties agree to make a good-faith effort to resolve any dispute informally before pursuing legal action.
Any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in the Commonwealth of Virginia, unless applicable law requires otherwise.
21. Changes to These Terms
We reserve the right to modify these Terms at any time.
Changes become effective upon posting to this website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy and Refund and Return Policy, constitute the entire agreement between you and the restaurant regarding the use of this website.
24. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
New York Pizza
41 Ford Avenue
Stanardsville, VA 22973
Phone: 434-990-9009
Email: info@newyorkpizzainva.com
We appreciate your business and thank you for choosing our restaurant.
